- Consultancy Services

 

Serenidad Consulting® recognized as “A world-changer”

The breadth and depth of the consultancy services offered by Serenidad Consulting® globally is best explained through our Trademark classes which are summarized on the Trademark page.

As a globally-focused organization, we adhere to our Quality Policy consistently, internally sharing lessons and insights to ensure Serenidad Consulting® operates with a high level of corporate intelligence.

We offer a range of management consultancy, business and specialist services that are designed to assist our clients in managing both generic and unique/special risks related to their spheres of influence and associated with their core business activities. Supporting all known business risk domains and a range of specialist disciplines, we can provide expertise in, for example:

  • Strategic visioning, planning and documentation – helping our clients identify and achieve the outcomes they really want and a heightened level of Self-Intelligence;
  • Homeland security including counter-terrorism (CT), local/national/border security, countering violent extremism (CVE); and international security;
  • Advice and guidance on, and delivery of, effective and non-destructive Change Management;
  • Project, Program and Portfolio Management;
  • Human Resource Management;
  • Occupational/Work-related Health and Safety Management, Environmental Safety and Safety Engineering;
  • ICT, scientific and engineering fields;
  • Business Improvement and Continuity, including Total Quality Management;
  • Enterprise/Corporate Governance, all aspects including Enterprise and Security Risk Management, Performance Management, Planning, Financial Management, Procurement, Facilities;
  • Fraud, Forensics, and Finger Print Analysis;
  • Investigations and Audits;
  • Crime Prevention;
  • Analysis and Modelling;
  • Adult Education, School & Higher Education, and related services;
  • Legal Services, including Intellectual Property, legislation advice, ITAR;
  • Facilitation, Arbitration and Moderation; and
  • Keynote Addresses and Presentations.

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We have been selected by a number of State and Federal Government Departments as a preferred supplier since 2010. Our current, active pre-qualified Federal Government panel memberships in Australia include:

* Defence Support Services (DSS) Panel - a competitive panel arrangement for delivery of professional services, the DSS Panel is the largest, whole-of-Government panel in Australia. The service offerings specified in our Deed with government are for the provision of Associate/Entry Level 1 through to Expert-Level 4 support for:

      • Program Management Services:
        • Program and Product Management Services and Support – Levels 1-4
        • Project Risk and Issue Management – Levels 1-4
        • Project Management Services and Support – Levels 1-4
        • Project Schedule Management – Levels 1-3
        • Data and Configuration Management – Levels 1-4
        • Project Costing Services –Levels 1-3
        • Transition Management – Levels 1-4
        • Life-cycle Costing – Levels 1-4
      • Engineering and Technical Services:
        • Systems and Software Engineering (SSE) Safety Management – Levels 1-4
        • SSE Software Engineering – Levels 1-4
        • SSE Systems Architecture/Integration – Levels 1-3
        • SSE Systems Engineering – Levels 1-4
        • SSE Technical Certification – Levels 1-4
        • SSE Test & Evaluation including Verification and Validation – Levels 1-3
        • Specialist Engineering – Capability Definition Document Development – Levels 1-4
        • Specialist Engineering – Reliability, Availability, Maintainability – Levels 1-3
        • Technical – Configuration Management – Levels 1-4
      • Materiel Logistics Services:
        • ILS Management – Levels 1-4
        • Logistics Support Analysis – Levels 1-2
        • Facilities Program Governance and Delivery Support – Levels 1-3
        • Supply Chain Analysis and Inventory Optimization and Planning – Levels 1-4
        • Facilities Requirements Analysis – Levels 1-4
      • Commercial Services:
        • Strategic Business Advice – Levels 1-4
        • Procurement Evaluation Support – Levels 1-4
        • Procurement Methodologies/Contracting Options/Tender Development – Levels 1-4
      • Corporate Performance Services:
        • Continuous Improvement – Strategy, Facilitation, Coaching, Mentoring Programs – Levels 1-4
        • Quality Management (QM) Internal Audits  - Levels 1-4
        • QM Policy and Practices – Levels 1-4
        • QM System Audit and Certification Services – Levels 1-4
        • QM System Development – Levels 1-4
        • QM Theory and Principles – Levels 1-4
        • Learning and Development (L&D) – Analysis – Levels 1-4
        • L&D Design and Development – Levels 1-4
        • L&D Evaluation Services – Levels 1-4
        • L&D Implementation and Administration Services – Levels 1-4
      • Authoring and Writing Services
        • General Authoring and Writing Services – Levels 1-4

* Home Affairs Consultancy and Business Services Panel - a whole-of-Government and competitive panel arrangement for the provision of a wide range of services to Australia’s national and transport security, federal law enforcement, criminal justice, cyber security, border, immigration, multicultural affairs, emergency management and trade related functions. Our services include:

      • Management Consulting e.g. business improvement; BPA; business facilitation; statistical and economic analysis; QA/QMS; SLAs, performance measurement; economic modelling and impact studies
      • Service Delivery related e.g. project and program management; practice management; organizational frameworks; capability and change management advice; procurement services
      • Corporate Governance – including advice on governance, strategic planning and management reporting; corporate compliance services; audit services
      • Risk Management e.g. business continuity; risk management services and planning
      • Human Resources e.g. strategic HR issues; communication
      • Management and Conduct of Investigations, including fraud and forensics
      • Financial and Accountancy Services

Additional Australian Government agencies conferred since 2013 – Department of Industry; Department of Social Services; Department of Agriculture; Australian Taxation Office; Australian Electoral Commission; Department of Employment; Department of the Treasury; Department of Foreign Affairs & Trade; Department of Human Services; Department of the Prime Minister & Cabinet; Department of Infrastructure & Regional Development; Attorney-General’s Department

NB. The DSS and DHA panels are multi-agency panels enabling other Australian Government agencies to access our services. Serenidad Consulting® has also held preferred-supplier status on expired government panels including CAS-SS (Defence), CVE Research (Attorney-General’s Department), ICT Management Consultancy Panel (AGIMO/Dept of Finance & Deregulation, and the Learning and Development Panels managed by Departments of Foreign Affairs, Education and Employment.