Our Clients

 

Serenidad Consulting®’s clients are not viewed as one-off “customers”. Each service we deliver, product we produce or book that we sell, means we have established a strategic link. The impact our clients have on us matters equally to the impact we have on them, and their circle of influence, and therefore we work hard to make every exchange positive, meaningful and correct for the circumstances. We remain committed to supporting our private, community, commercial, educational institution, diplomatic, Defense and other Government sector clients, in every region.

We deliver a consistent Serenidad Consulting® approach to all assignments, educational events and peace negotiation activities, applying our principles at every level. Our focus on quality, gaining maximum efficiencies, and producing tangible outputs and outcomes is inspired by a win/win philosophy that looks to reward all stakeholders – our clients, our people, the corporate structure, and our trust beneficiaries. 

 Serenidad Consulting® recognized as “A world-changer”

Quality Policy

Corporate Profile

 

  Serenidad Consulting Pty Ltd (Australia) is a Tier 1 Supplier to State and Australian Federal Governments in a range of contexts including on the: 

Defence Support Services Panel - a whole-of-Government panel managed by Defence

Home Affairs Consultancy and Business Services Panel - a whole-of-Government panel managed by Dept of Home Affairs

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Since inception we are pleased to have assisted many clients, including those listed below, to realize their stated goals:

      • Australian Capital Territory Emergency Services Agency - including design and delivery of targeted workshops, targeted facilitations, senior leadership and management education, strategic planning, workforce planning strategy, education in change management and behavioral change, involvement in the review of enabling support services, stakeholder consultations, advice on achieving corporate intelligence (sole-sourced)
      • Australian Defence Organization:
        - Defence Enterprise Governance – facilitation of DFAT/Defence workshop on Shared Risk Management (sole-sourced)
        - Defence People Group – incl. WHS, Project/Program Management, Change Management, Implementation Support, Security and ICT Advice, Safety Risk Harmonization (whole-of-Defence)
        Defence Support & Reform Group – incl. Risk/Security/WHS Management and Methodologies, Program/Project Governance, Quality Assurance, Planning, Due Diligence, Reporting, Defence Business Modelling for Shared Services delivery; Organisational Excellence, Communications Protocols
        - Vice Chief of the Defence Force/Joint Health Command/Aust Defence Force Academy – incl. Strategic Planning, Implementation Planning, Risk Management Methodologies and Planning, ICT and WHS Systems Implementation, User Documentation
        - Chief Information Officer Group – incl. Program and Project Management, Governance Frameworks, Infrastructure Planning
        - Capability Acquisition and Sustainment Group (including the former DMO) – incl. ITAR-related, Annual Conference Keynote Address on Information Management and Organizational Intelligence, Project Scheduling and Risk Management for classified projects, WHS Strategic Planning, Risk Management Systems, WHS Policy and Procedure Development, WHS Management System Development and Implementation, Maritime Sector Audits and Risk Management, Test and Evaluation Engineering, Systems Engineering
        - Australian Army, incl. TNA, Training Delivery and Evaluation
        - Defence Security Authority, incl. Business Analysis and Procedure Development; and Security Risk Management Framework Quality Assurance
      • Dept of Home Affairs (incl. Immigration, Border Protection, EMA, Citizenship functions) – Strategic Analysis, Planning, ICT Global Program Directing, Project Governance Review, Business Modelling
      • Safety Institute of Australia Ltd - conference presentations (sole -sourced)
      • Informa - conference presentations and workshop facilitation (sole-sourced)
      • Safety Institute of Western Australia – conference presentations (sole-sourced)
      • Australia’s Women’s Speaker Bureau - Keynote Address and Coaching Session (sole-sourced)
      • EAN - Keynote Address and Coaching Session (sole-sourced)
      • Tonkin Corporation - conference presentations and workshop facilitation (sole-sourced)
      • Other consulting firms and private organizations